Built for a world where pet boarding software
keeps information to itself.
Most pet boarding software does not share information about pets, vaccinations, and bookings with other systems. Facility owners end up copying details by hand — from emails, phone calls, and forms that miss half the questions. PawUnify Headquarters is built around that reality, making sure every piece of information is collected correctly and is ready to use.
CORE PLATFORM
PawUnify Headquarters
The central hub that powers every channel — and bridges the gap to your existing software.
The right information, every time.
When a booking comes in through any channel, PawUnify HQ ensures every question has been answered — pet details, medications, feeding requirements, behavioural notes, vaccination status.
Your team receives an email with a one-click link to a clean summary page. Every field has a copy-paste button, so transferring information into your existing system is fast, accurate, and requires no typing from scratch.
Our dashboard provides
- Show, manage and search bookings
- Manage open hours
- Mail templates
- Links
- Settings
WHAT HQ DOES
One place. Everything connected.
PawUnify Headquarters sits at the centre — collecting the right information, feeding every channel, and keeping your team in control without extra work.
1
Structured intake — configurable questions
Booking and pet questions are fully configurable to match exactly what your facility needs — and what your existing system expects. No more missing information, no more back-and-forth. Every request arrives complete. The email summary includes a click-through link to a full information page, with copy-paste buttons per field for fast, accurate data entry into any system.
Configurable per facility
Email + click-through link
Copy-paste per field
2
Opening hours management
Manage your standard weekly hours, special hours, public holidays, and any closed or restricted days in one place. Once entered in PawUnify HQ, this data flows automatically to every channel — clients can only select dates your facility is open, the Facility AI answers hours questions correctly, and your hours are output as an HTML block ready to embed in your existing website.
Feeds all channels
Powers Facility AI
HTML block for your website
3
Channel configuration & third-party connections
Activate or deactivate features per channel, manage your AI chatbot via chat-data.com, set up automation workflows with Make.com, and connect other third-party tools — all from one place. As new integrations become available, they are configured and managed here.
Make.com webhooks
Make.com Blueprints
chat-data.com AI
4
Customer & booking management
Search across all customers and bookings, merge duplicate customer records including their full booking history, and view platform statistics. For facilities with a full third-party integration this is mainly a verification tool — for manual workflows it provides a complete overview of all activity across every channel.
Customer search & merge
Booking history
Statistics
COMING SOON
Scheduler
Automated posts and reminders, timed to the moments that matter most for your facility.
Planned feature
Stay visible before the busy periods — automatically
Public holidays and school holidays fill up fast. The PawUnify IQ Scheduler will let you set up automated posts and client reminders in advance — so your clients are reminded to book before spaces are gone, and your social media stays active without extra effort. Combined with your opening hours data already in PawUnify HQ, the Scheduler knows exactly when to post and what to say.
Planned feature
Uses PawUnify HQ opening hours
Holiday booking reminders
Remind clients to book before school holidays and public holidays fill up.
Opening hours notices
Automatically notify clients of alternative hours in the lead-up to busy periods.
Social media posts
Schedule posts in advance — consistent presence without daily effort.
Ready to connect your facility?
Talk to us about setting up PawUnify Headquarters for your facility.